When something traumatic happens in a home, most families have no idea what to do next. Crime scene cleaners handle what law enforcement, first responders, and funeral homes leave behind, and understanding what that actually involves can help you make a clearer, calmer decision during one of the hardest moments your family may ever face.
This Is a Specialized Trade, Not General Cleaning
The term “crime scene cleanup” can sound clinical, but the work itself is deeply human. It involves removing biological materials like blood, bodily fluids, and tissue from surfaces that have been affected by trauma, unattended death, homicide, or other serious incidents. These materials are considered biohazardous, meaning they carry real health risks and must be handled, transported, and disposed of according to strict state and federal regulations.
This is nothing like hiring a cleaning crew. Our technicians at Bio Solutions Tennessee are trained specifically in biohazard remediation. Scott Hodler, our owner and a U.S. Air Force veteran, holds certification as a Certified Master Technician in Trauma Cleanup, and every member of our team is trained to work safely and thoroughly in these environments. We are also licensed, bonded, and insured in the state of Tennessee, so families across Knoxville, Maryville, Oak Ridge, and surrounding areas can trust that the work is done to a professional standard.
What the Process Actually Looks Like
A certified crime scene cleaner does not just wipe down visible surfaces and call it done. The process typically begins with a careful assessment of every affected area, including spaces that are not immediately obvious. Blood and biological fluids can seep into subfloors, behind walls, under baseboards, and into porous materials like carpet padding or drywall. Leaving any of that behind creates ongoing health hazards and odor problems.
From there, we remove and properly dispose of contaminated materials, then treat and sanitize the remaining surfaces using professional-grade products and techniques. Odor control is a significant part of the process, too, especially in cases involving decomposition or an unattended death discovered days or weeks later. We also work to restore the space as much as possible so that families are not left staring at a constant reminder of what happened.
For families in Morristown, Lenoir City, and the broader East Tennessee region, we are available around the clock, every day of the year. Trauma does not wait for business hours, and neither do we.
Why Certification and Experience Matter So Much
Anyone can claim they do cleanup work. What separates a certified trauma cleanup technician from an unqualified contractor is both training and accountability. Improper cleanup of a biohazard scene can leave pathogens behind that put your family at risk, and in some cases it can create legal or insurance complications down the road.
Certification means the technician has been trained in bloodborne pathogen protocols, proper personal protective equipment, containment procedures, and compliant disposal of biohazardous waste. It also means they have learned how to work in these environments with care for the people who live there, because behind every scene is a grieving family who deserves to be treated with dignity.
We have been serving Knox County and the surrounding East Tennessee counties since at least 2017, and we work with all major homeowners insurance carriers to help minimize out-of-pocket costs for the families we serve. Many people do not realize that homeowners insurance often covers trauma and death cleanup, and we can help you sort through that process so cost does not become an additional burden during an already painful time.
When You Are Not Sure What You Need
Sometimes families contact us uncertain whether what they are dealing with rises to the level of biohazard cleanup, or whether they should call us at all. Our honest advice: if there is any doubt, reach out. We serve communities throughout Knox, Sevier, Blount, Anderson, Loudon, and many other East Tennessee counties, and we are always willing to talk through the situation with you before you make any decisions. There is no pressure and no obligation in that conversation.
If you are dealing with a trauma scene, an unattended death, or any situation involving biological materials in your home or property, please give us a call or drop us an email. We are here to help, any time of day or night.
